Why you should give away your best content to your customers

Anne Janzer is a freelance writer who specializes in B2B tech complains. She blogs at  Content Marketing for Technology: 

When I started in technology marketing, marketing saved its really ‘meaty’ materials for the sales team. Anything that included target audience, potential objections or competitive differentiators was marked with “Confidential” and included as part of sales training. You didn’t want your competitors to see what you were doing or to put potential objections into the minds of your prospects. 

Those days are gone. Today people are actively researching solutions long before your sales team ever talks with them. You still need sales training, but you also need ‘prospect training.’ Focus on the customer. That’s where content marketing comes in 

The key is to give people useful, high-value content that helps them solve their business problems. Give it away freely, without waiting for prospects to talk to your salespeople. They can find this information on their own, anyway. You can earn their trust and attention by providing value early in the sales cycle.